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Remote Infrastructure Management (RIM)

For SMBs that require Enterprise level IT Management and Enterprises that require SMB level attention and focus…Island Logic will globally deliver End-to-End for you.

As companies scale their IT infrastructure to support core business growth, managing global networks, servers and end-users can quickly become an overwhelming task for internal resources.

Island Logic offers a comprehensive, end-to-end portfolio of remote infrastructure management services that guarantee your business reliability, availability and scalability.

With our in-depth industry knowledge, proven processes such as ISO and ITIL management standards and vast experience, we enable our clients to focus on growing their core business while experiencing significant cost savings.  Our clients rest easy in the knowledge that their dispersed IT Infrastructure is being managed, monitored and secured by a team of certified experts in direct alignment with their business strategy and goals.

Let our experience and expertise provide you with the freedom to focus on the real reason you came to work today.


Our Services

 

Benefits of Island Logic Remote Infrastructure Management Services

  • World class network operations center staffed 24/7/365 by certified technicians and IT Help Desk professionals
  • Evolutionary process frameworks and cross technology / industry expertise
  • Clear contracts and flexible service selection based on assessment of business need
  • Integrated governance and service management, offering process maturity excellence and business-IT alignment
  • Enterprise-Level systems management and consultation expertise customized to small and medium sized businesses
  • Identify and assess technology components that can be effectively outsourced without sacrificing competitiveness and quality
  • Comprehensive, proactive monitoring and management solutions for server, desktop, storage and network.
  • Prioritize and deliver modernization initiatives that make operations more agile, lean and effective.
  • Problem identification and resolution, root cause analysis to identify and fix potential problems before performance is affected
  • Delivered as single services per business need or rolled together into a dynamic, cost-cutting package that will transform and streamline your IT Organization, ensuring performance, stability and security
  • ITIL best practices and technology run-books used to ensure operational excellence with process standardization and productivity improvement
  • Stringent SLAs

Direct Benefits to your Business

  • Sharpened focus on your core business priorities
  • Reduced cost of system maintenance, administration and personnel recruitment / training
  • Internal key staff assigned to high-value strategic initiatives
  • Accelerated time to market on mission-critical projects
  • Innovative services delivered with exceptional stability to business user
  • Improved service levels and satisfy compliance standards
  • Improved response times, minimized downtime
  • Reduced energy use and risk while achieving optimal quality and security