Through our years of cross-industry and solutions experience, Island Logic has transformed each step of the E-Commerce process into a science. One of the most vital and integral parts of that science is Order Management and Payment Processing, fully-inclusive of fraud checking, rating and prevention.

At Island Logic, our representatives internally receive, process and fulfill thousands of orders per day for our clients via voice, customized order forms, live chat and email.

We understand that now, more than ever, a customer demands immediate gratification and order fulfillment response. A negative experience can have detrimental effects on a business, leading to bad reviews and lost revenue. To ensure this doesn't happen to our customers, we have carefully designed our own, in-house proprietary order management system, ILogic, which has been developed and honed based on our practical industry experience.

We are honored to be able to share our integrated knowledge and optimized technology with your business.

Why Island Logic?

ILogic Order Management System Customized to your Business Need

With ILogic, our proprietary Order Management System, we process all of your orders, gain valuable insight into your customer's history and buying trends, and produce hour / daily / weekly reports based on any and every criteria and statistic your business need demands including the analytics necessary to make dramatic process improvements and further exemplify your target market. Some examples of these reports are Profit / Margin, Customer Profiles, Deliveries, Demographics, Refunds and Fraud.

Fraud Checking / Rating / Prevention

Based on your given criteria and our experiential knowledge, we will create a Fraud Rating Score for each of your prospective customers. If a score falls below a pre-determined level, ILogic will automatically place the order on hold. Our Fraud Representatives will then expediently call this customer directly and verify their order, age and payment method. Island Logic is extremely proud of our history of success when it comes to Fraud detection and prevention, especially of our pioneering and respect generating work performed in the Real Money Trade (RMT) Industry.

Let us take care of the Present while You Focus on your Future

When you outsource any of your business functions to Island Logic, our mission is to deliver the same high-level of service, understanding and passion as you would to your customers. By enlisting us as your trusted partner, you can set your mind at ease, free-up resources and put all of your collective energy into the future growth of your company, while we attend to everything else.

Key Benefits of Outsourcing Your Order Management / Payment Processing to Island Logic:

• Cost reduction and overhead savings
• Increased Customer Satisfaction, Retention and Loyalty
• Increased Reporting and Analytics to your Specifications
• Quality Standards with Dedicated and Thorough Analysis
• More Time for Core Business Issues and Expansion
• Customizing Data Fields to Specifications of your Business Need
• Voice Verification and Fraud Prevention
• Dispute Management including Check-Out / Order Screenshots
• IP and Country Blackouts