We will proactively detect issues before your end-users are even aware there's a problem.

With an intense focus on preventative monitoring and remedial maintenance, working in tandem with cost-effective, high-quality, end-user support services, Island Logic can transform your organization's dispersed desktop environment from a source of continuous pain and drain into a well-managed, streamlined, and resilient success story.

Our services will allow your business to stop worrying about keeping pace with the rapid developments in desktop technology and security and take control over your heterogeneous client systems. We will deliver vendor-neutral operational stability, heightened security, centralized management and Help Desk solutions that exceed service level expectations and provide maximum and measurable ROI value to our clients.

Why Island Logic?

A Stable and Secure Desktop Environment Equals a Productive and Focused Workforce

It’s no secret. Desktop Hardware and Software is the daily victim of abuse. Paradoxically, it is these very machines performing at optimum health that allow for a business to run smoothly and efficiently. Desktop Environment downtime directly equates to lost productivity and revenue, end-user frustration and over-burdened IT staffs.

With Island Logic’s Desktop Management Services, we end this cycle of abuse and replace it with a solution suite that inspires trust, comfort and reliability. All services are measured to stringent SLAs allowing your workface to do what they do best while our team of highly-experienced, certified system engineers and Help Desk specialists tend to the rest. We will increase system availability, improve service levels with proactive threat detection, ensure well-documented and audited desktop assets and minimize your total cost of operations.

24/7/365 - Certified System Engineers Monitor Desktop Environment

Island Logic uses a proactive systems monitoring approach to improve your Desktop Environments functionality, protection and security. With around-the-clock, professional maintenance of your critical systems, we will preserve the integrity of this vital environment and ensure that all updates, compliance mandates and business standards and are met, practiced and reported with transparency.

24/7/365 - Certified System Engineers Serve as End-User Help Desk Support

Island Logic serves as your single point of contact for all end-user support services via live, web-based chat and voice. Our skilled and courteous remote engineers will provide the necessary remedial and reactive measures to resolve your user’s technical issues expediently and effectively, typically on a first-contact basis. With Island Logic as your partner, we will reduce the need for on-site support, improve end-user satisfaction and stability and free-up your valuable IT staff from mundane end-user problems allowing them to focus on achieving core value, mission critical excellence and growth.

24/7/365 - Make Your Desktop Environment as Secure as Fort Knox

Island Logic Desktop Management Services offers a complete suite of superior security and virus protection to keep your confidential and critical business files and environment safe. We will enforce a list of banned or unauthorized applications acting as a safeguard against virus, spyware and malware threats. With powerful encryption technology, we will protect critical business data from theft and unlawful use. With new threats emerging daily, we have the tools, knowledge and staffing to save you from these potential disasters, eradicate worry while we stay on top of the trends and keep your business functioning at maximized productivity levels.

Customized to your Advantage and Scaled to your Need

Our Project Managers and Engineers work closely with our clients to execute a desktop management strategy that protects them from issues such as enterprise bandwidth constraints, unstable computing environments, areas of insecurity and unavailable network resources. Whether we are managing and monitoring a clients Terminal Server environment, physical workstation, or desktop virtualization infrastructure, Island Logic can optimize your unique, local and remote desktop needs with ease, scalability, flexibility and agility while improving overall strength and TCO.

Realized Benefits of Island Logic Desktop Management Services

• Keep Pace with Technological Change and Business Growth
• Eliminate Tedious, Time Consuming Group Policy Work
• Proactive Monitoring with Real-Time Updates and Reporting
• Easily Track Licenses
• Disaster Recovery and Redundancy Initiatives, Remote Backup and Data Recovery
• Reduce Costs while Increasing IT Efficiency

Island Logic provides the following Desktop Management Services:

• 24/7/365 IT Help Desk
• IT Asset Management
• Workstation Activity Monitoring and Reporting
• Office Application and Remote Installation Services
• Health Management including Disk Cleanup and Defrag
• Anti-virus and Anti- Spam Protection
• Security Patch Management